Privacy Statement

The Privacy Statement applies to the collection and use of personal information collected in certain circumstances, for example when one visits our website, inquires about our services, starts a booking request or calls us. Please take the time to read the following document, in which information regarding how Villa Valeria uses this personal information, what kind of data is collected, how and to what purpose the data is used and what measures Villa Valeria takes to protect your personal data.

Your right to personal privacy and data protection is of highy priority and Villa Valeria strives to protect these rights. All obligations and responsibilities regarding data protection exceeding or in addition to this Privacy Statement will remain unaffected.

(1) Why does Villa Valeria collect personal information?

Villa Valeria collects and uses your personal information in order to offer good customer service, easy access to our website, and provide optimal services.

(2) What data is collected?

When your start a booking request your personal information is collected and stored. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address. Furthermore, Villa Valeria can track customer activity data on this website. On the basis of such information, Villa Valeria could assess which information is useful to our customers. Villa Valeria takes the protection of your personal information very seriously and promises you, that your contact information is never sold or passed onto other vendors. There may be situations where Villa Valeria is required by law or legal regulation to provide personal information.

(3) How does Villa Valeria protect your personal information?

Villa Valeria takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion. The website employs the industry-standard TLS (Transport Layer Security) encryption. Your personal information required in internet transactions is thereby safeguarded.

(4) Integrity of your personal information

Villa Valeria has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. At anytime you can request the cancellation of your personal stored data.

(5) Cookies and other technologies

As is common of many company websites, Villa Valeia uses cookies and other technologies in order to assess which areas of our websites are particularly popular and how much time they spend in certain areas. Villa Valeria uses cookies and other technologies to analyse the data traffic on our website in order that we can improve its design and functionality, and to examine if it communicates efficiently with our customers. Lastly, Villa Valeria uses cookies to make the website fit your needs better and make the navigation easier in each visit. Like most websites, information requested by us is automatically collected and saved in a protocol. This information includes internet protocol addresses (IP addresses), type of browser used, internet service provider (ISP), reference and end pages, operating system, date and time, and click stream data.

(6) Questions regarding personal privacy rights

If you have questions or concerns regarding the Privacy Statement, please feel free to contact us. Of course you can ask Villa Valeria which of your data is or has been collected, where the data was collected, how it is used. Additionally, you can correct false information or enquire the deletion of collected personal data submitted through the booking request form. The terms of the Personal Privacy Law apply. Villa Valeria is authorised to change the Privacy Policy occasionally. If fundamental alterations are conducted, notification as well as the up-dated version will be published on our website.